Delivery

We want to make sure you’re in the know about delivery when ordering your glasses, below we have highlighted what to expect when ordering from sciintilla.com.

The majority of orders are shipped within 7 days from order date, though more complex orders may take longer. You will receive a confirmation email as soon as your order has been dispatched from our warehouse. We work hard to ensure even the most complex prescriptions are dispatched within 14 days of being authorised by our opticians.

If you have any questions about your order, please email us on service@sciintilla.com.

If you’ve received an email to notify you that your order has been dispatched, but you haven’t yet received it after 7 days, contact us and we will try to resolve this as quickly as possible for you.